Contact

A Change of Heart

If you've read the About page, you'll know I originally said I didn't want to be contacted. And I meant it at the time. But on reflection, I realised that if someone has taken the time to download, set up, and use something I built, the least I can do is be reachable.

So here we are.

Words of Encouragement

If you're using FreeITSM and you'd like to send a kind word, share how you're using it, or just say hello, I'd genuinely love to hear from you. Building something like this in your spare time can be a solitary endeavour, and knowing it's being used by real people makes it all worthwhile.

Drop me an email at:

Bugs and Important Issues

If you've found a bug, a security issue, or something that really needs addressing, please raise it on GitHub. Issues are tracked publicly, which means other users can benefit from the discussion and any fixes that come out of it.

Open an Issue on GitHub

What I Can't Help With

Just to set expectations, this is still a passion project that I work on in my spare time. I'm not able to offer:

• Technical support or troubleshooting for your setup
• Custom feature development
• Installation or configuration assistance
• Consultancy or advisory services

The source code is yours to explore, modify, and make your own. That's the beauty of open source.

Remember: FreeITSM is built with care and shared with joy. If it's helped you in any way, a quick email saying so would absolutely make my day.